Privacy & Cookies

This is the informative report given pursuant to art. 13 of the lgs.d. no. 196/2003 – Italian Law concerning the protection of personal data to those who interact with the company’s Web services, electronically accessible at: (corresponding to the home page of the official site).

The informative report is given only for this site and not also for other Web sites accessed by the user through a link. The informative report is also based on Advice no. 2/2001 that the European authorities for the protection of personal data, grouped by art. 29 of directive no. 95/46/EC, adopted on May 17, 2001 to determine some minimum requirements for the on-line collection of personal data, and, in particular, how, when and what kind of information the owners of the handling must provide to the user when the latter accesses the web pages, regardless of link accessing purposes.

After accessing this site, data relevant to identified or identifiable persons can be handled.
Mag. Silvia Rupp Kraus Lutterottistraße 6 f A-6020 Innsbruck Am Brand 14 A-6900 Bregenz , is the owner of the data handling.

The handling related to the Web services of this site occurs at the above-mentioned premises and is taken care of only by technical personnel of the Office in charge of handling, or by persons in charge of occasional maintenance operations.
No data deriving from the Web service is communicated or released.
The personal data supplied by the users that forward requests for sending information material (reports, CD-ROM, catalogues, price lists, answers to queries, various deeds, etc.) is used with the sole object of executing the requested service.

Web surfing data

The information systems and the software procedures in charge of the operation of this website acquire, during normal operation, some personal data that is implicitly transmitted when using Internet communication protocols.
This information is not collected for being connected to the identified persons concerned, but their nature may allow to identify the users by processing and combining it with data held by third parties. This category of data include IP addresses or domain names of the computers used by the users accessing the link, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of request, the method used when submitting the request to the server, the size of the file obtained in reply, the number code indicating the state of the reply given by the server (successful, error, etc.) and other parameters relevant to the user’s operating system and information environment.
This data is used with the sole object of obtaining anonymous statistic information on how to use the site and for checking its proper operation and is cancelled after 1 year. The data can be used for checking the responsibilities in case of supposed information crimes against the site.

Data supplied by the user of his/her own free will
The optional, explicit and voluntary forwarding of e-mail to the addresses indicated on this site implies the subsequent acquisition of the sender’s address, necessary for replying to the requests as well as to any other personal data inserted in the message.
Specific concise information documents will be indicated or displayed in the pages of the site prepared for special services on request.

Apart from what was specified for web surfing data, the user is free to provide his/her personal data.
Their lack of conferment may obviously imply the impossibility to obtain what was requested.

Personal data is handled with both electronic and computerised instruments and on paper, for the time strictly required to achieve the purposes for which it was collected. Specific safety measures are observed in order to prevent data loss, unlawful or improper uses and unauthorised accesses.

At any moment and freely, the subjects to whom the personal data refer are entitled to obtain the confirmation of the existence of the data and to know its contents and origin, check its exactness or request a supplement or update, or its correction or block (see art. 7 of lgs.d. no. 196/2003 to which reference is made).
Pursuant to the same art. 7, the user is entitled to request the cancellation, the transformation in anonymous data or the total block of the data handled infringing the law as well as to oppose in any case to its handling for lawful reasons.

Cookies Policy

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

This website uses technical cookies, third-party analytics cookies and third-party profiling cookies. Also this website uses so-called social plugins of social networks such as Facebook, Twitter, YouTube or Google+.

By using this website you consent to the use of cookies in accordance with this Cookie Notice.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

Details regarding these cookies may be found below.

There are various types of cookies, which can be divided into two categories: technical cookies and profiling cookies, the latter of which are used for marketing and promotional purposes. Cookies come in two flavors, first party and third party. First party cookies are set by the same domain as the page the user is currently viewing, while third party cookies are set by a domain different from the page the user is currently viewing.

Technical cookies

Technical cookies are mainly relevant for the functionality of the website. This cat-egory of cookies includes navigation and/or session cookies, which enable user-friendly navigation around the website. The group of technical cookies also encom-passes functional cookies, which enable the website to « remember » selections you’ve made (for example, the filter settings you selected or an automatic lan-guage preference for the website). In addition there are analytics cookies, which collect information such as the number of website visitors and the manner in which traffic arrives at the website.

Profiling cookies

The profiling cookie detect the user’s settings, preferences and actions; a user profile is created through these cookies. This also allows advertising messages to be combined with the interests of users, thus enabling advertising to be addressed to specific target groups.

As soon as the user opens a web page that utilizes this latter form of cookies, a banner noting that the operator of the website uses cookies for marketing purposes is displayed. The banner also informs the user that the site may allow third-party cookies. The banner links to a page with detailed information (where you are presently located).

The banner allows the user to give his or her explicit consent. The banner indicates that further navigation on the website signifies automatic consent to the use of cookies.

Clicking on the detailed information does not necessarily imply consent. The banner does not disappear after a certain time, but rather continues to be displayed until the user has either accepted cookies or has consciously navigated further.

The use of cookies may be declined either generally or selectively. If you do not want to accept our cookies, you can decline them through your web browser. The applicable function varies from browser to browser. Details may be found below. Please note that rejecting cookies completely will quite likely lead to limitations in the website’s functioning.

It may happen that what are known as third-party cookies (cookies from other advertisers) are used. Further information may be found in the relevant section. You can also explicitly block the use of third-party cookies in the respective browser settings.

Profiling Cookies – Retargeting

We emphasize that no personal data is stored through the profiling cookies maybe used, and that usage profiles are not matched with personal data. It is not possible to identify individual persons through the profiling cookie; rather, only information that enables the targeted compilation of anonymous information for interest-based marketing campaigns is stored. If you would like to stop profiling cookies from being placed, you can block them directly by using your browser settings (see descriptions below).

Web Tracking – Google Analytics

In order to continually improve and optimize our service, we use what are known as tracking technologies. This website uses Google Analytics, a web-analytics ser-vice provided by Google Inc. (« Google »). Google Analytics uses cookies that enable the analysis of your website usage, for the purpose of determining the attractiveness of our website and improving its performance and content. The information that the cookie generates about your usage of this website (including your IP address) is transmitted to a Google server in the U.S. and stored there. On behalf of the operator of this site, Google uses this information to evaluate your use of the website, compiling reports about website activity and continuing to provide website-usage and internet-related services to the website operator. In addition, Google may transmit this information to third parties when doing so is required by law and/or where such third parties process the information on behalf of Google and/or other web-analytics service providers. Under no circumstances, however, will your IP address be associated with other data from Google and/or other web-analytics service providers.

You may decline the use of cookies by selecting the relevant settings on your browser; please note, however, that in this case you may not be able to use all of this website’s features to their fullest extent. In addition, you can prevent the data relating to your usage of the website generated by the cookie (incl. your IP ad-dress) from reaching Google as well as the processing of these data by Google, by downloading and installing the following browser plugin:

For general information about Google Analytics and data protection, please visit

By using this website you consent to data processing by Google and/or other web-analytics services in the previously described manner and for the purposes out-lined above.

Google Adwords Remarketing

Google uses cookies, which are stored on your computer, for the purpose of analyzing how users utilize the website. The information that the cookie generates about your usage of this website (including your IP address) is sent to a Google server in the U.S. and stored there. Google subsequently shortens your IP address by cutting off last three digits, thus making a clear assignment of the IP address impossible. Google adheres to the privacy policy of the US Safe Harbor agreement, and is reg-istered with the Safe Harbor program of the US Department of Commerce. Google uses this information in order to evaluate your website usage, compile re-ports on website activity for website operators and continue to provide other services related to the website and the Internet. Google may also transfer this infor-mation to third parties, where appropriate, to the extent that it is required by law or that these third parties process the information on Google’s behalf. Third party providers, including Google, display ads on Internet sites. Third party providers, in-cluding Google, use stored cookies in order to display ads that are based on the user’s previous visits to this website. Under no circumstances will Google associate your IP address with any other data held by Google. The collection and storage of data can be denied any time, with future effect.

You can disable Google’s use of cookies by visiting the page that al-lows you to disable Google’s ads. Please note, however, that you may not be able to use all features of this website to their fullest extent if you do so. By using this site you consent to the processing of data about you by Google in the manner described above, and for the purposes outlined above. The collection and storage of data can be denied at any time, with future effect. No remarketing will be used on sensitive content sites with personally identifiable information.

Google Adwords Conversion Tracking

Here, a cookie is placed onto your computer by Google Adwords if you land on our website through a Google ad. These cookies expire after 30 days, and are not used for personal identification. If the user visits certain pages of the website of an Adwords customer, and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this site. Each AdWords customer receives a different cookie. Cookies thus cannot be tracked through the websites of Adwords customers. In-formation obtained using the conversion cookie is also used to generate conver-sion statistics for AdWords customers who have opted for conversion tracking. Adwords customers know the total number of users who have clicked on their ad and have landed to the respective page with a conversion tracking tag. They do not, however, receive information through which they can identify users personally. If you do not wish to participate in the tracking process, you can also reject the cookie that must be placed to facilitate it; this may be done through a browser setting that generally disables the automatic placement of cookies. You can also disable conversion-tracking cookies by setting your browser to block cookies that originate from the domain

Using Browser Settings to Block Cookies


  1. Click the Menu icon and choose Preferences.
  2. Select the Privacy tab.
  3. Under History, after « Firefox will » select « Use custom settings for history. »
  4. In the list of choices that now appears, uncheck « Accept cookies ».
  5. Click the OK button.

For more detailed information, please visit

Google Chrome

  1. Click on the Menu icon, and then Settings.
  2. Click « Show advanced settings » at the very bottom of the page.
  3. In the Privacy section click on « Content settings ».
  4. In the Cookies section, select « Block sites from setting any data »./li>
  5. Click on the « Done » button.

For detailed information, please visit

Internet Explorer

  1. Under the Tools menu item, click « Internet Options » or if the menu bar is not displayed on the menu icon, select « Internet Options ».
  2. Click the Privacy tab.
  3. By using the slider you can choose between several levels of cookie processing. If the regulator is at the top, all cookies are blocked; it is at the bottom, all are approved.
  4. Click the OK button.

For detailed information, please visit


  1. Click Privacy in the Preferences area.
  2. In the Accept Cookies section, you can determine if and when Safari should save the cookies of websites. For more information, click the Help button (indicated by a question mark).

For detailed information, please visit

Third-party cookies are cookies that originate from a different provider than that of the website being visited by the user. When a user visits a website and another entity transmits cookies to that site, they are third-party cookies. Social Plugins for Facebook, YouTube, Twitter and Google+ are examples. The usual purpose of this is to make sharing of content on social network platforms easier.

For more details, please refer to the information pages for third parties.

For the sake of transparency, we list all of the third parties that are associated with our above-mentioned websites and that use third-party cookies, and refer to the corresponding information pages:

Facebook Information:

Facebook Configuration:
on your own personal account, in the Privacy section.

Twitter Information:

Twitter Configuration:

Google and YouTube Information:

Google and Youtube Configuration:

Facebook Social Plugins

The social plugins from the social networking site (operated by Facebook Inc., 1601 South California Ave, Palo Alto, CA, 94304, USA) are recognizable by the presence of the Facebook logo or the phrase « Facebook Social Plugin. » This plugin performs the following functions:

  • Your browser establishes a direct connection to the Facebook servers.
  • The plugin content is transmitted from Facebook directly to your browser, and automatically integrates it into the plugin.
  • Facebook receives the information that you have visited this website and, if you are logged into Facebook, Facebook is able to associate your visit to the page with your Facebook account.
  • Your interaction with the plugin is forwarded directly from your browser to Facebook, where it is saved.

For more information about the purpose, extent and processing of your data, as well as your rights as regards this data, please see Facebook’s Data Protection Policy.

The Facebook Social Plugin is, by default, disabled and, as a result, no data is transmitted. To activate and use the Facebook Social Plugin, click once on the « F » or activation button. By activating the button, your data will be transmitted to Facebook.

Google +1 Button

The Google +1 button, a website plugin provided by the social network Google+ (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA, 94043, USA), is recognizable by the writing « +1 » or the phrase « +1 Google. » This plugin performs the following functions:

  • Your browser establishes a direct connection to the Google servers.
  • The plugin is loaded directly from Google into the website.
  • Depending on the circumstances, data such as the time the website page is called up, your IP address and other personal data are transmitted.
  • Your interaction with the plugin is forwarded directly from your browser to Google, where it is stored.

For more information about the purpose, extent and processing of your data, as well as your rights as regards this data, please see the Google Data Protection Policy:

The Google +1 button is, by default, disabled and, as a result, no data is transmitted. To activate and use the Google +1 button, click once on the « +1 » or activation button. By activating the button, your data will be transmitted to activation.


The requests of the persons concerned must be addressed to the owner of the handling:

Mag. Silvia Rupp Kraus

Lutterottistraße 6f
6020 Innsbruck

Tel.: 0043 (0)512 394339
Mobil: 0043 (0)699 11562639